Teleclass.com FAQs
Below you will find answers to some of the most frequently asked questions regarding Teleclass.com. There's a lot of information here, please use the navigation on the left to assist you.


For Students :

What is a Teleclass?

How do I enroll in a class?

I lost the bridge number for my class!

How do I withdraw from a class?

How do I find the 'student only' area for a class?

I've forgotten my password.

I need to change my contact information.

I want to receive announcements of upcoming classes.

I no longer want to receive announcements of upcoming classes

I don't live in the US, can I still attend teleclasses?


For Instructors :

Becoming an instructor:
How do I become an instructor?

What is the Power Presenter Plan?

Listing Classes:
How do I get my classes in your Featured Section?

How much do your Featured Listings cost?

What is the process for listing a class?

What are the fees for listing a class?

What if I need to cancel a class?

How do I duplicate a class I've offered before?

How do I update a class I have listed?

Bridge Lines:
How do I find a bridge line?

I lost my bridge number!

Types and Content of Classes:
What classes are OK to list?

What's NOT OK to list?

Teaching other people's work

Marketing:
How does my class get promoted?

What's Teleclass News?

Registering Students:
How do students register for my free class?

How do students register for my fee class?

Collecting Student Payments:
How should I ask students to pay for my class?


Student FAQs

What is a Teleclass?

A TeleClass is a conference call, like a chat line. You and between 10-500 other registrants call a regular phone number at your class time and you are welcomed by the TeleClass Leader.

A TeleClass is similar to a grad school discussion -- some lecture, some questions, some discussion. If this if your first time taking a TeleClass, you may wonder if and how it works. It just does. It's highly interactive and the 'flow' works well. You can listen and absorb and/or engage in the discussion. You can always ask questions of the TeleClass Leader.

Most TeleClass sessions last an hour. Some meet one time only, others meet weekly for 4-8 weeks, sometimes longer.

You do not need a computer in order to be in the class. All you need is a regular phone!

Note: The cost to call a bridge line is a standard long distance charge. There are no conferencing fees, so you would just pay your long distance carrier whatever your rates are. Many US phone companies now have unlimited calling plans, which cost a low monthly fee and allow free calling in the continental US. Check with your telephone or cell phone provider.

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How do I enroll in a class?

Just follow the instructions that accompany each class listing. And/or you can search for all TeleClasses here or view upcoming Teleclasses here.

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I lost the bridge number for my class!

This happens, not to worry.

For Teleclass.com Classes:
Log into Teleclass.com by Clicking Here. Enter your email address and password, then you will be taken to your student page. It lists all of your current classes and bridge numbers.

For Classes that you registered directly with the instructor:
You will need to contact the instructor directly.

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How do I withdraw from a class?

For Teleclass.com Classes:
Log into Teleclass.com by Clicking Here. Enter your email address and password, then you will be taken to your student page. It lists all of your current classes and bridge numbers.

For Classes that you registered directly with the instructor:
You will need to contact the instructor directly

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How do I access a student-only area for a class I am registered for?

This feature is not available for every class. If it is available for a class you are registered for, follow the instructions below.

For Teleclass.com Classes:
Log into Teleclass.com by Clicking Here. Enter your email address and password, then you will be taken to your student page. Find your class and tap on the student-only link. In some cases, you'll be asked for a username and password, which would have been emailed to you when you registered for the class.

For Classes that you registered directly with the instructor:
You will need to contact the instructor directly.

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I've forgotten my password, what do I do?

If you've misplaced your password, follow these instructions:.
Go to the Teleclass.com login screen, by Clicking Here, and our system can send you your password automatically. Enter the email address you are using for teleclass.com, leave the password blank, and we will send the current password to your in-box.

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I need to change my email address or contact information.

No problem!
Log into Teleclass.com by Clicking Here. Enter your email address and password, then you will be taken to your student page. You can update your record there.

REMEMBER: If you change your email address the NEW address becomes your login ID. Your login ID is always the current email address that we have on file for your account.

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I want to receive announcements of upcoming classes.

Subscribe to Teleclass News! Simply click here. For RSS feed or our InstantUpdate mailer, proceed to our home page by Clickling Here, Enter your email address in the fields on the right side of the home page.

REMEMBER - We NEVER share your email address with anyone!

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I no longer want to receive announcements of upcoming classes.

There is an "UNSUBSCRIBE" link at the bottom of Each Teleclass News or InstantUpdate mailer. To remove the RSS link, follow the instructions of your RSS reader or web browser.

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I live in a country other than the United States. Can I call in to TeleClasses?

Yes. We have callers from all over the world calling into our teleconference bridges. And, as the cost of international long distance continues to drop, more individuals around the world are joining us for TeleClasses. You are most welcome. English is the language of all current TeleClasses, and you are invited to ask questions, no matter how 'good' your English is. You will find our Instructors and Students to be a very encouraging and delightful group and you will feel at home with them, no matter what your country of residence or origin is.

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Instructor FAQs

How do I become an instructor?

Let us know your class information, and some information about you: Your business, website and topics of instruction. Access our Help/Contact page by Clicking Here. fill in the basic information and hit 'send.' We hold our instructors to high standards; we do reserve the right to not post classes that have objectionable material or that intrudes on the intellectual property rights of others.

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What is the Power Presenter Plan?

Instead of paying a fee to post a class, the Power Presenter Program allows you to post as many classes as you want, as often as you want, for one low monthly fee. Check out the Power Presenter Plan by Clicking Here.

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How do I get my classes in your Featured Section?

Just list them! All classes held through Teleclass.com are automatically entered into out featured listings approxamately two weeks before the class date. Your picture and class information are sent in our Teleclass News newsletter, fed to the RSS feed, and arrive in email boxes via Instant Update without you lifting a finger. Check out our featured listings by Clicking Here.

How much do Your Featured Listings cost?

Nothing. Zero. All classes enter our Featured Listings approxamately two weeks before your class date - and we don't charge a penny for the exposure. Check out our featured listings by Clicking Here.

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What's the process for listing a class?

If you have listed a class before:
Fill out the web-based form here.

If this is your first time listing a class:
Fill out the web-based form here.

Within 2 business days of submitting your class, we'll post it here at TeleClass.com for the world to see. (Note: We do reserve the right to not post a class that has objectionable material or that intrudes on the intellectual property rights of others.)

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What are the fees for listing a class?

There is a nominal fee to list a class. The fee is based on the number of sessions / weeks / meetings that your TeleClass has.

Listing Fee
Number of class meetings/ segments
$39
One TeleClass/course with 1 or 2 segments/meetings
$49
One TeleClass/course with 3 or 4 segments/meetings
$59
One TeleClass/course with 5 or 6 segments/meetings
$69
One TeleClass with 7, 8, 9, or 10 segments/meetings

To qualify for a $49, $59 or $69 listing, i.e. single teleclass with multiple segments, the criteria are that:

  • the content is different for EACH session
  • the participants are the same for ALL sessions

You may list a class that runs up to 10 weeks. You may even list group coaching but only if it's not targeted to training coaches. You may also list group discussions.

If you wish to teach the same material over a number of sessions to a different group of students each time, then you need a separate listing for each teleclass.

REMEMBER - avoid seperate Class listing fees by becoming a Teleclass.com Power Presenter. One low monthly rate allows you to post as many classes as you want, as often as you want. Maximum exposure for a minimum of charge! Click Here to learn about the plan.

Notes:
--Listing fee includes listing in the TeleClass News, as well as our RSS feed and InstantUpdate services.

--Deadline for the weekly TeleClass News is on Tuesdays prior to publication. Editions are emailed every Monday.

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What if I need to cancel my class?

You can cancel your class at anytime, but we do not offer a refund or credit for cancelled class listings.

If your class has not been approved yet (you have not received an approval email) you may can cancel your class and have it not appear in the teleclass.com listing.

Click Here to login to your account. Enter your email address and password, then you will be taken to your listing page. You can cancel your class from there.

However, once your class has been approved and you cancel it, it will appear as if you have not cancelled it. It will still appear on the teleclass website, and you will still get emailed reminders from the teleclass.com system because they get sent automatically up to the date of your class. but people will no longer be able to sign up for the class. We work as quickly as we can to remove a class from the rosters. Let us know if you have cancelled a class by Clicking Here.


Most importantly, you will need to go to your roster for this class and email anyone who might have signed up to let them know it's cancelled.

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How do I duplicate a class that I've taught before?

You would want to use this option when you are going to schedule to teach a class again that you already have listed in our system.

All you have to do is to update the times / dates in the schedule and welcome / confirmation e-mail letter and you're all set! (Otherwise you'd have to start over). Even if you want to change some of the text/description, you'll still save time by first duplicating an existing class and making the changes from that point.


Here's how to duplicate a class:

  1. Log into Teleclass.com by Clicking Here. Enter your email address and password, then you will be taken to your listing page.
  2. At the next page, click on "View/Update/Duplicate/Cancel the Classes I'm teaching", third line from the top.
  3. Click on "Duplicate" next to the class you wish to duplicate.
  4. Make changes in ALL of the places where the date and time are indicated.
  5. Make any other changes you wish.
  6. Click the "Duplicate Class" button at bottom of page and continue with the review, submission and credit card pay process.

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How do I update an existing class listing?

You would want to use this option when you spot a typo or want to tweak or edit the wording in your listing.

Here's how to update a class:

  1. Log into Teleclass.com by Clicking Here. Enter your email address and password, then you will be taken to your listing page.
  2. At the next page, click on "View/Update/Duplicate/Cancel the Classes I'm teaching", third line from the top.
  3. Click on "Update" next to the class you wish to duplicate.
  4. make any changes you wish if you make a change in the Schedule field, or the Bridge number field, only make typo corrections, not real schedule changes, as the system will not recognize actual schedule or bridge number changes at this spot. (to make those changes, go to duplicate a listing, above.) Click the "Update Class Listing" button at bottom of page and you're done.


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How do I find bridge lines?

There are many free bridge and conference line providers, as well as paid services. An internet search for Free Conference Lines or Free Teleconference lines will provide quite a list! At this time, Teleclass.com does not endorse any one company or service.

  • Wrong Bridge Number. Of course, you'll want to locate and dial the correct bridge number.
  • Number was Misdialed. Check the number and dial again carefully.
  • Called Early/First Caller. If you are the first caller, the phone will ring endlessly until someone else calls in - then you'll be automatically connected. If you are first or early, let it ring about 15-20 times, hang-up and call again.
  • Translated the Time Incorrectly. You may want to review time translations at www.timeanddate.com.

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Where can I look up my bridge number?

No problem.

Log into Teleclass.com by Clicking Here. Enter your email address and password, then you will be taken to your student page. Click on "My Classes", third line from the top. On this page will be a table of all your classes, with bridge numbers .

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What classes are acceptable to list?

We accept most classes for listing at TeleClass.com. You may teach a class on almost any subject, including:

  • Business/Entrepreneurs
  • Certifications Coaching/Consulting (but not coach training)
  • Computers
  • Family
  • Health
  • Internet
  • Money/Personal Finance
  • Professional Development
  • Relationships/Dating/Marriage
  • Recreation
  • Spirituality/Religion
  • Training/Teaching

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What classes are NOT acceptable to list?

There are some classes we cannot list here. These include:

  • Coach-training related. Coach U and CoachVille have contracts with us to list their coach training classes. Training involves teaching coaches certain materials and providing them with a set of resources that they can use to help clients work towards specific goals.
  • Coach -mentoring related. Coach U and CoachVille have contracts with us to list their coach mentoring classes. Mentoring would be walking a coach through a specific process and offering feedback on how they did, what could be done differently, where improvements can be made, etc.
  • Teleclass Leader Training. We already offer these from in-house instructors.
  • Multilevel marketing. We do not list MLM or network marketing classes. Sorry.
  • Any class/topic that isn't 100% up front and honest. No product pitches unless clearly stated in the class description. No hard sells to a tuition-based program.
  • Anything that intrudes on the intellectual property rights of others.

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Can I teach a class based on someone else's program or book?

Not without written permission from the author and/or publisher. It's usually okay to mention a key point or two from someone else's material or to ask students to read a book for reference, but if the substance of your class is taken directly from another's work, you will have to obtain written permission from the author. (Quite often, this is willingly given.) We will ask that you forward a copy of this written authorization to us via email to help@teleclass.com.

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How does my class get promoted?

While Teleclass.com provides an ever-growing user database which we market to internally, it's up to you to market your own class. There's many creative ways you can do this including:

  • Send a CAN-SPAM compliant email to possible participants or clients, with the class information and link to register included.
  • Put it on your website.
  • Promote it in your email signature.

If the class you offer is free, our marketing efforts may help to direct people to your class. If your class is fee-based, our marketing efforts probably won't be enough to help you fill your class. We highly recommend that you offer one or more free, single-session TeleClasses first to see what the market wants.

To ensure a successful class, we suggest the following:
  • List your class between 3 and 6 weeks before the start date of your class.
  • Start with a free class of one, two, three or four sessions. If these prove to be popular, then offer a tuition-based class. (Note: If you wish to start with a tuition-based, class, no problem. But you should know that it will probably attract very few, if any, registrations. )
  • Set the class size at 40 to 75. Remember, with free classes, you may have up to a 40% no show rate.
  • Only teach what you have experience with. Don't disappoint, oversell or otherwise mislead.
  • Always describe WHO the class is for specifically, in your class description.

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What's Teleclass News?

We publish the Teleclass News ezine to an ever growing subscriber base, to assist you in your promotional efforts.

When you list your class at Teleclass.com, it will automatically be included in the Teleclass News. We publish every Monday. If you want your class included in the next issue, deadline to list your class is the previous Tuesday before publication.

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How do students register for my free class?

If the class you list is a free class (meaning that you do not charge for it), our system will handle everyone's registration, automatically. In fact, our system is set up to do all of this for you. Students receive an immediate confirmation with the bridge number, time/dates and pre-class instructions, if any. In fact, you write this letter when you list your class with us, so it's really from you personally. You'll receive regular reports and the email addresses of students as they register, so you have everything you need to contact them.

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How do students register for my fee class?

If your class is a fee class (meaning you are charging students to attend), you will be handling the registration, confirmations, reminders, fee collection, etc. All we are doing is offering a low-cost listing for you. Students will be emailing you with their interest or visiting your website if you so direct them to.

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How do I ask students to pay for my class?

By check, fax, phone, PayPal or by any secure pay system you might have on your own website.

Do not ask them to email you their credit card information. Electronic mail sent through the Internet is not secure and is often and easily intercepted by third-party 'sniffer programs.'

You may also want to set up a shopping cart to handle payments online via CartVille.com. This automates the entire registration, confirmation and payment process for classes!

Note: TeleClass.com does not accept student fees on behalf of instructors.

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